Data Protection Declaration

The protection of your privacy is important to us, therefore we would like to inform you with this data protection declaration about how we process your personal data. We treat all personal data with the utmost care. Building a long-term and positive relationship with you is essential for us.

1.    Who is responsible for the processing of your personal data?

The entity responsible (hereinafter referred to as "we" / "us") is the

Brilliant Voice GmbH & Co. KG
Großbeerenstr. 83
10963 Berlin
Germany

Phone: +49 (30) 21005780
E-mail: info@brilliantvoice.com
Website: https://www.brilliantvoice.com
If you have any questions regarding data protection, please get in touch with the above-mentioned contact.

2.    What data is stored?

2.1.    When visiting the website

When you visit our website www.brilliantvoice.com, the browser on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:
•    IP address of the requesting computer,
•    date and time of access,
•    name and URL of the retrieved file,
•    website from which the access is made (referrer URL),
•    the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
The above-mentioned data will be processed by us for the following purposes:
•    ensuring a smooth connection to the website,
•    ensuring easy use of our website,
•    evaluation of system security and stability and
•    other administrative purposes.
The legal basis for data processing is Art. 6 Para. 1 Line 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.
In addition, we use cookies and analysis services when you visit our website. For more information, please refer to paragraphs 5-10 of this data protection declaration.

2.2.    When registering for our newsletter

If you have expressly consented in accordance with Art. 6 Para. 1 Line 1 lit. a GDPR, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter it is sufficient to provide an e-mail address. Further information about yourself (e.g. your name) may optionally be provided depending on the input mask.
You can unsubscribe at any time, e.g. via a link at the end of each newsletter. Alternatively, you are welcome to send an unsubscribe request at any time by e-mail to info@brilliantvoice.com.

2.3.    When using our contact form and e-mail enquiries

For questions of any kind and due to legal regulations, we offer you the possibility of a quick electronic contact via e-mail or via a provided contact form on our website. A valid e-mail address is required so that we know who sent the request and can respond to it. Further information may be provided voluntarily.
The data will be processed for the purpose of contacting us in accordance with Art. 6 Para. 1 Line 1 lit. a GDPR on the basis of your voluntary consent.
The personal data transmitted by you for the use of the contact form will be stored for the purposes of processing or contacting us and routinely deleted as described in Section 3.

2.4.    When registering to use our services

To voice artists, other performers and service providers, translators and studios we offer various (management) services and represent clients on their behalf. As described in our General Terms and Conditions, we act primarily as intermediaries and as such serve all parties.
In order to provide our services, it is necessary to collect, process and make use of personal data that you as a user (also referred to as a member) provide during the registration process or by sending it to us by e-mail. The purpose of data collection is to fulfill the contractual relationship with you as a user of our services.
The data processing for the fulfillment of our services is carried out in accordance with Art. 6 Para. 1 Line 1 lit. a GDPR on the basis of your voluntary consent.
By registering with us, we collect and store your inventory data, such as
•    names,
•    e-mail address(es),
•    password,
•    if applicable, gender,
•    If applicable, pseudonym
We may receive further information from you via the website (e.g. when you fill in your personal profile).
In order to be able to offer, negotiate and invoice services on your behalf, the following inventory data may be made accessible to other users of our website or customers and possibly third parties:
•    Your first and last name or pseudonym, or your company
•    Your gender
•    Your address(es)
•    Contact information (e-mail address, telephone numbers, etc.)
•    Tax data such as tax number(s) and tax office
•    Other data provided voluntarily
(This concerns e.g. profile pictures, audio samples, web links, videos and own content, which you share with persons or publish voluntarily, your age and other voluntary information, which you may include in your profile.)
•    Messages and files that you exchange with other users.
You also have the option of ordering a payable service from us via our website. In this case your address and data for your chosen payment method will be saved. We use the data provided by you to carry out our business operations. The bank details will only be stored if you inform us of them when placing an order or concluding a contract.

3.    Routine deletion and blocking of personal data

We process and store your personal data only for the period necessary to fulfill the storage purpose or insofar as this has been provided for by the European Directive and Ordinance or other legislation, laws or regulations to which we are subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Ordinance or other legislation, laws or regulations expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

4.    Sharing of data

Your personal data will not be transmitted to third parties for purposes other than those listed below.
We will only share your personal data to third parties if:
•    You have given your express consent pursuant to Art. 6 Para. 1 Line 1 lit. a GDPR,
•    the disclosure pursuant to Art. 6 Para. 1 Line 1 GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
•    in the event that a legal obligation exists for the transfer pursuant to Art. 6 Para. 1 Line 1 lit. c GDPR, and
•    if this is legally permissible and is necessary for the processing of contractual relationships with you pursuant to Art. 6 Para. 1 Line 1 lit. b GDPR.

5.    Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your digital device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your device, and do not contain viruses, trojans or other malware.
Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that we immediately become aware of your identity.
The use of cookies serves - on one hand - to make the use of our services more useful for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These will be deleted automatically after leaving our site.
In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. If you visit our site again to use our services, it is automatically recognized that you have already visited us in the past and which entries and settings you have made, so that these do not have to be entered again.
On the other hand, we also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our services. These cookies enable us to automatically recognize when you return to our website that you have already visited us. These cookies are automatically deleted after a defined period of time.
The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 Line 1 lit. f GDPR.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you will not be able to use all the functions of our website.

6.    Privacy policy regarding the use and application of Shariff

We have integrated the Shariff component on our website. The Shariff component provides social media buttons that comply with data protection regulations. Shariff was developed for the German computer magazine c't and is published by GitHub, Inc. Developer of the component is GitHub, Inc. 88 Colin P. Kelly Junior Street, San Francisco, CA 94107, USA
Usually, the button solutions provided by social networks already transfer personal data to the respective social network when a user visits a website into which a social media button has been integrated. By using the Shariff component, personal data is only transmitted to social networks when the visitor to a website actively presses one of the social media buttons. Further information on the Shariff component can be found in the computer magazine c't :
http://www.heise.de/newsticker/meldung/Datenschutz-und-Social-Media-Der-c-t-Shariff-ist-im-Einsatz-2470103.html .The purpose of using the Shariff component is to protect the personal data of visitors to our website and at the same time to enable us to integrate a button solution for social networks on this website.
Further information and GitHub's current privacy policy can be found at:
https://help.github.com/articles/github-privacy-policy/

7.    Data protection regulations regarding the use and application of Matomo

Matomo is an open source software tool for web analysis. Web analysis is the collection and evaluation of data on the behavior of visitors to Internet sites. Among other things, a web analysis tool collects such data on the website as from which site a person has accessed a website (a so-called referrer), which subpages of the website have been accessed or how often and for how long a subpage has been viewed. A web analysis is mainly used to optimize our website.
The software is operated on the server of our service provider Novolix UG (limited liability), CEO Eric Hermann, Köthener Str. 5, 10963 Berlin (data protection regulation at https://www.novolix.com/de/datenschutz/datenschutz.html), the data protection-sensitive log files are stored exclusively on these servers.
The purpose of the Matomo component is to analyze the flow of visitors to our website. We use the collected data and information, among other things, to evaluate the use of our website in order to compile online reports that show the activities on our website.
Matomo places a cookie on the end device of the person concerned. By setting the cookie, we are able to analyze the use of our website. Every time a page of this website is accessed, the Matomo component automatically triggers the Internet browser on the end device of the person concerned to transmit data to our server infrastructure for the purpose of online analysis. As part of this technical procedure, we obtain knowledge of personal data, such as the IP address of the person concerned, which among other things allows us to trace the origin of visitors and clicks.
Cookies are used to store personal information, such as access time, the location from which access originated and the frequency of visits to our website. Whenever you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to our server. This personal data is stored by us. We do not pass this personal data on to third parties.
The person concerned can prevent the setting of cookies by our website at any time, as already described above, by means of an appropriate setting of the internet browser used and thus permanently refuse to accept to the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the end device of the person concerned. In addition, a cookie already set by Matomo can be deleted at any time via an internet browser or other software programs.
Furthermore, the person concerned has the possibility to object to the collection of data generated by Matomo in connection with the use of this website and to prevent such collection. To do this, the person concerned must set an opt-out cookie. If the end device of the person affected is deleted, formatted or reinstalled at a later time, the person affected must set an opt-out cookie again.
However, by setting the opt-out cookie, it is possible that our website may no longer be fully usable.
Further information and Matomo's current privacy policy can be found at:
https://matomo.org/privacy/

8.    YouTube

For the integration of videos, our website uses the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Normally your IP address is already sent to YouTube and cookies are set on your computer when you visit a page with embedded videos. However, we have included our YouTube videos in the enhanced privacy mode (in which case YouTube will still contact Google's Double Click service, but Google's privacy policy does not evaluate personal information). As a result, YouTube no longer stores information about visitors unless they watch the video. When you click on the video, your IP address will be transmitted to YouTube and YouTube will know that you have watched the video. If you are logged in to YouTube, this information will also be associated with your user account (you can prevent this by logging out on YouTube before viewing the video).
We have no knowledge of and no influence on the possible collection and use of your data by YouTube. For more information, please see YouTube's privacy policy at: www.google.de/intl/de/policies/privacy/. In addition, for general handling and deactivation of cookies, we refer to our general description in this data protection declaration.

9.    Vimeo

Our website also uses the provider Vimeo, Inc. 555 West 18th Street, New York, New York 10011, USA for the integration of videos. If you visit the websites provided with such a plug-in, a connection to the Vimeo servers is established and the plug-in is displayed. This will transmit to the Vimeo server which of our web pages you have visited. If you are logged in as a member of Vimeo, Vimeo will assign this information to your personal user account. When using the plug-in, e.g. clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo account and deleting the corresponding Vimeo cookies before using our website.
For more information on Vimeo's data processing and privacy policy, please go to:
https://vimeo.com/privacy.

10.    Google Maps

Our website uses Google Maps to display a map. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the data collected automatically and the data you have entered by Google, its representatives or third-party providers. The terms of use for Google Maps can be found at: https://www.google.com/intl/de_en/help/terms_maps.html.
You can find detailed details in the privacy center of google.de:
Transparency and choice: https://policies.google.com/privacy?hl=en&gl=en
Privacy Policy: https://policies.google.com/privacy?hl=en&gl=en

11.    Newsletter tracking

Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in e-mails sent in HTML format to enable log file recording and analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns to be carried out. On the basis of the embedded pixel-code we can recognize whether and when an e-mail was opened by a recipient and which links in the e-mail were activated by the recipient.
Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the data controller in order to optimize the dispatch of the newsletter and to adapt the content of future newsletters to better serve the interests of the individual concerned. This personal data will not be passed on to third parties. Persons concerned are entitled at any time to revoke the respective separate declaration of consent given via the double opt-in procedure. After revocation, this personal data will be deleted by the data controller. We automatically interpret a cancellation of the newsletter subscription as a revocation.

12.    Rights of the persons concerned

You have the right:
•    in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;

•    in accordance with Art. 16 GDPR, to demand without delay the correction of incorrect or complete personal data stored by us;

•    in accordance with Art. 17 GDPR, to request the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

•    in accordance with Art. 18 GDPR, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing in accordance with Art. 21 GDPR;

•    in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;

•    in accordance with Art. 7 Para. 3 GDPR, to revoke your consent to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future and

•    in accordance to Art. 77 GDPR, to file a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our law office.

13.    Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 Line 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.
If you wish to exercise your right of revocation or objection, simply send an e-mail to info@brilliantvoice.com.

14.    Data security

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in accordance with technological developments.

15.    Current validity and amendment of this data protection declaration

This data protection declaration is currently valid; the latest stand can be found at the end of the declaration. Due to the further development of our website and service offers mentioned above or due to changes in legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the most current data protection declaration at any time on the website at: https://brilliantvoice.com/en/datenschutzerklaerung.htm

Last updated: May 18, 2018

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